He does a final sweep around the office and nods to himself.  14 years of hard work, triumphs and personal lessons – what an amazing journey it’s been.  He hands over the keys, shakes hands and walks away.   Sales this last year are the best year he’s ever experienced. They were the worst floods ...

  Most business owners don’t fire poor performers.   Or if they do, they leave it far too long to act.   Yet a small business can’t afford poor performers.  A small business needs all hands on deck to survive, let alone thrive.   Why is it that many business owners choose to tolerate poor ...