In today’s Business Performance Matters episode, Dawn explores the different ways that pricing affects profitability. Starting with the framework that there are three main ways to increase revenue, join Dawn as she shares real time stories from her clients to demonstrate how a profitable month is not always the best profit that could have ...
One of the most important, yet frequently overlooked, components of a successful business is a vision statement. In this episode of Business Performance Matters, Dawn highlights the four benefits of articulating a company vision. She also maps out the four ingredients you need to consider when designing a vision statement for your business, so ...
Asking probing questions is a bit of an art and in today’s episode of Dawn’s Diagnosis, we explore the benefits and uses of open and closed questions. Starting with a definition of open and closed questions, join Dawn as she provides examples of how to ask probing questions if you want to uncover lots of ...
Active listening is an essential component of any conversation. In the previous episode of Dawn’s Diagnosis, we examined the art of asking open and closed questions, but if you’re not actively listening, it’s very hard to ask a relevant, probing question. Agree? Can We Chat? If you’d like to chat with Dawn, simply enter your ...
Knowing the right questions to ask in an interview is important if you want to find the right person for the job. In today’s episode of Dawn’s Diagnosis, we share some of the best questions to ask when interviewing an employee, especially the right questions to ask if you want to recruit someone who has ...
Finding more customers can be tough – right? And in today’s episode of Dawn’s Diagnosis, you’ll discover the very first thing you should do if you want to find more customers. As Dawn explains, it’s about being selective and really getting clear on who your ideal customer is. After all, not all customers are equal! ...
In this episode of Dawn’s Diagnosis, Dawn highlights the three most common mistakes business owners make when recruiting. Making a poor hire can cost you thousands of dollars. In this episode, discover why the recruitment process should be like a marriage proposal; why it’s crucial that you ask a particular type of question in an ...
